ZetaLoop

Privacy Policy

Last updated: June 27, 2026

ZetaLoop builds and operates custom AI workflow automations for businesses. This policy explains what data we collect, how we use it, and how we protect it.

1. Information We Collect

  • Account data: Your name, email address, and credentials provided when you sign up.
  • Integration credentials: Third-party API keys you connect to ZetaLoop (such as data vendors and CRM providers). These are stored encrypted and used only to execute your requests.
  • Workflow data: Company names, contact details, documents, and other business data processed through your automations on your behalf.
  • Usage data: Logs of searches, automation runs, and actions used to operate the service and provide your activity history.

2. How We Use Your Data

  • To build, run, and maintain the automations you have engaged us to deliver
  • To retrieve and process data from third-party sources at your instruction
  • To push outputs to your connected systems (CRM, deal rooms, internal tools)
  • To provide your activity history and reporting within the dashboard
  • To improve our service through aggregated, anonymised analysis. We never use your data to train models serving other clients.

3. Data Security

  • Encrypted credentials: Third-party API keys are stored encrypted and never exposed outside the request that requires them.
  • Minimal retention: Data retrieved via third-party APIs is passed directly to your system of record. We do not retain it beyond what is needed to complete the action.
  • Encryption in transit and at rest: TLS for data in transit, AES-256 for data at rest.
  • Access controls: Access to customer data is restricted to personnel who need it to operate and support the service.

We do not sell your data or your contacts' data to any third party.

4. Data Sharing

We share data only where necessary:

  • With data vendors to fulfil your sourcing and enrichment requests, using your own API keys.
  • With your connected CRM or internal systems as directed by your configuration.
  • With infrastructure and AI model providers required to operate the service, under strict data processing agreements.
  • With legal authorities when required by law.

5. Your Rights (GDPR)

We comply with UK GDPR. You have the right to access, correct, delete, or restrict the processing of your personal data at any time. If your automations process personal data on behalf of your customers, you are the data controller and we act as a data processor. Contact us to exercise your rights or to request a Data Processing Agreement.

6. Data Retention

Automation logs and activity records are retained for up to 12 months to support your dashboard and reporting, after which they are securely deleted or anonymised. Data extracted from documents is deleted once successfully pushed to your system of record. You can request earlier deletion at any time.

7. Cookies and Analytics

Our website uses analytics tools including Google Analytics and Microsoft Clarity to understand how visitors use the site. These tools may set cookies. You can opt out via your browser settings. We do not use cookies to track your customers or their interactions with your automations.

Questions or requests: privacy@zetaloop.ai